Privacy Policy
Your privacy is our priority. Learn how we protect and handle your data.
Last updated: 9/2/2025We're clear about what data we collect and why we need it.
Your data is protected with industry-standard encryption.
You have full control over your personal information.
1Introduction
Welcome to Packsilogan ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services for buying, selling, and auctioning Pokémon Trading Cards.
If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at packsilogan@gmail.com.
2Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Register for an account (name, email, password)
- Complete your profile (profile picture, bio, preferences)
- Make a purchase or place a bid (payment information, shipping address)
- List items for sale (item descriptions, photos, pricing)
- Contact customer support (support tickets, chat messages)
- Subscribe to our newsletter or marketing communications
- Participate in surveys, contests, or promotions
- Leave reviews or feedback
We automatically collect certain information when you visit our website:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location data (general geographic location based on IP)
- Cookies and tracking technologies
- Referral information (how you found our site)
When you buy or sell on our platform, we collect:
- Purchase and sale history
- Payment method details (encrypted)
- Shipping and billing addresses
- Communication between buyers and sellers
- Dispute and resolution records
3How We Use Your Information
Core Services
- Create and manage your account
- Process transactions and payments
- Facilitate communication between users
- Provide customer support
- Maintain marketplace functionality
Improvements & Safety
- Improve our website and services
- Detect and prevent fraud
- Ensure platform security
- Analyze usage patterns
- Comply with legal obligations
4Information Sharing and Disclosure
🚫 We do not sell, trade, or rent your personal information to third parties.
We may share your information only in these specific circumstances:
With Your Consent
When you explicitly agree to share information with third parties.
Service Providers
With trusted partners who help us operate our platform (payment processors, shipping companies).
Legal Requirements
When required by law, court order, or to protect our rights and safety.
5Data Security
Our Security Measures
Technical Safeguards
- • 256-bit SSL encryption
- • Secure data centers
- • Regular security audits
- • Encrypted data storage
Access Controls
- • Limited employee access
- • Two-factor authentication
- • Regular access reviews
- • Secure backup systems
6Your Privacy Rights
You have the following rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Portability
Export your data in a readable format
Restriction
Limit how we process your information
Objection
Object to certain types of processing
Exercise Your Rights: Contact us at packsilogan@gmail.com or visit our Data Deletion page to manage your data.
7Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control these through your browser settings.
Essential Cookies
Required for basic site functionality
Analytics Cookies
Help us understand how you use our site
Marketing Cookies
Used to show relevant advertisements
8International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
9Children's Privacy
Age Restriction: Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for significant changes)
- Displaying a prominent notice on our website
11Contact Us
Get in Touch
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: packsilogan@gmail.com
Address: 2442 Sangi New Road, Pajo, Lapu-Lapu City, Cebu PH
Data Protection Officer: packsilogan@gmail.com
Response Time: We aim to respond to all privacy inquiries within 30 days.