Terms of Service
The rules and guidelines for using the Packsilogan marketplace
Last updated: 9/2/20251Acceptance of Terms
By accessing and using Packsilogan ("the Service," "our platform," or "we"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.
Legal Agreement: These terms constitute a legally binding agreement between you and Packsilogan. Your continued use of the service indicates your acceptance of any updates to these terms.
2Description of Service
Packsilogan is an online marketplace that facilitates the buying, selling, and auctioning of Pokémon Trading Cards between users. We provide the platform and tools for transactions but are not a party to the actual sales between buyers and sellers.
Buy and sell cards at fixed prices with immediate transactions.
Bid on rare cards in time-limited auction formats.
Connect with collectors through reviews and messaging.
3User Accounts
To use certain features of our service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
- Use only one account per person
You must be at least 18 years old to create an account and make transactions.
Users aged 13-17 may browse with parental consent but cannot make transactions.
Our service is not available to children under 13 years old.
4Marketplace Rules
- Accurately describe items and their condition
- Use clear, unedited photos of actual items
- Honor all sales commitments
- Ship items within 3 business days
- Package items securely to prevent damage
- Respond to buyer inquiries within 24 hours
- Only sell authentic Pokémon cards
- Maintain accurate inventory levels
- Pay for items promptly after purchase
- Provide accurate shipping information
- Communicate respectfully with sellers
- Report any issues through proper channels
- Leave honest, constructive feedback
- Inspect items upon receipt
- Follow return/refund procedures
- Respect seller policies and terms
5Auction Terms
All bids are legally binding commitments to purchase.
When you place a bid, you enter into a contract to buy the item if you win.
Auction Rules
- Bid Increments: Minimum bid increases are set by the seller
- Reserve Prices: Some auctions may have undisclosed minimum prices
- Automatic Bidding: Our system supports proxy bidding up to your maximum
- Auction End: Winning bidder must complete payment within 48 hours
- No Bid Retraction: Bids cannot be cancelled except in exceptional circumstances
- Shill Bidding: Sellers cannot bid on their own items or use accomplices
6Fees and Payments
Listing Fees
FREE
First 50 listings per month
Final Value Fee
5%
Of final sale price
Payment Processing
2.9%
+ $0.30 per transaction
Payment Terms
- All fees are charged in USD and are non-refundable
- Fees are automatically deducted from seller proceeds
- Payment processing fees apply to all transactions
- Sellers receive payment after buyer confirms receipt
- Refunds are processed according to our refund policy
- We reserve the right to change fees with 30 days notice
7Prohibited Activities
- Selling counterfeit or fake cards
- Fraudulent activities or scams
- Bid manipulation or shill bidding
- Harassment or abusive behavior
- Circumventing fees or policies
- Creating multiple accounts
- Using automated tools or bots
- Manipulating search results
- Spam or unsolicited communications
- Violating intellectual property rights
- Interfering with platform operations
- Collecting user data without consent
8Dispute Resolution
Direct Communication
Try to resolve issues directly with the other party through our messaging system.
Platform Mediation
If direct resolution fails, open a case for our support team to mediate.
Binding Arbitration
Unresolved disputes may require binding arbitration as outlined in our arbitration clause.
Buyer Protection
We offer buyer protection for eligible purchases. Items must be significantly different from description or not received to qualify for protection.
9Limitation of Liability
Packsilogan acts as a marketplace platform connecting buyers and sellers. We are not responsible for:
- The quality, safety, or legality of items listed
- The accuracy of listings or user-generated content
- The ability of sellers to complete transactions
- The ability of buyers to pay for items
- Disputes between users
- Shipping delays or damage during transit
Liability Cap: Our total liability for any claims is limited to the fees paid by you in the 12 months preceding the claim, up to a maximum of $1,000.
10Account Termination
- Close your account at any time
- Download your data before closing
- Complete pending transactions
- Receive final payment settlements
- Suspend accounts for policy violations
- Terminate accounts with notice
- Remove listings that violate policies
- Withhold payments pending investigations
11Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via:
- Email notifications to registered users
- Prominent notices on our website
- In-app notifications
- Updates to this page with revision dates
Continued use of the service after changes constitutes acceptance of the modified terms.
12Contact Information
Questions About These Terms?
Legal Department:
packsilogan@gmail.com
Mailing Address:
2442 Sangi New Road
Pajo, Lapu-Lapu City, Cebu, PH